Buncombe County September 27, 2018 (2 months ago)

Getting a copy or transcript of a 911 call

I would like to request a copy of the 911 calls made from my home on February 27, 2018 at about 7:30 pm that evening. I was first connected to the Asheville dispatcher, and then was sent to the dispatcher for Buncombe County Sheriff, because of the side of the street I live on is considered county, not City.

Editor’s Note to Sender 9/27/18:

All requests made through our site www.sunshinerequest.com are submitted anonymously – We review, and then send along requests to the government or other appropriate entity, on the sender’s behalf. We do not ask for users of our site to provide their name, email address, or any other identifying information. However, if requestors sending location / time specific requests (like the above) feel comfortable to provide identifying details which may help clarify the request, please do so, and please be aware that this information will be published on our site.

In this case (above), the sender has added the date / approximate time of the 911 call, but no name or address. We anticipate that the response from APD or the Sheriff’s department might likely be that a name or address will be necessary to look up the transcript, and to fulfill the request. We will send the request as is (above), and add all updates to our site, as they are received.

Once a response is received from the government, if the sender does wish to add any additional info associated with the call, please submit a new request through our site, and indicate in the subject line that it is “Clarification to Getting a copy or transcript of a 911 call”. Again, please be aware that this info. will be published on our site.

Thank you!

~ Sunshine Request Team

Status: Completed

Activity:

  • October 2, 2018 1:49 pm

    2 months ago

    from: Sunshine Request <records@sunshinerequest.com>
    to: “Natalie N. Bailey” <Natalie.Bailey@buncombecounty.org>
    date: Oct 2, 2018, 1:49 PM
    subject: Re: Records Request: Getting a copy or transcript of a 911 call

     

    Natalie,

     

    Since our site is used anonymously, we actually do not know or have info on the address of the call. We’ve only been told the date and approximate time. However, we’ve made a note on our site for the sender that they should resubmit the request with that information, or reach out to the government directly if they’re comfortable to do so.

     

    Thank you,
    Sunshine Request


    Status: Clarification Provided
  • September 28, 2018 1:33 pm

    2 months ago

    from: Natalie N. Bailey <Natalie.Bailey@buncombecounty.org>
    to: Sunshine Request <records@sunshinerequest.com>,
    Public Records Request Inbox <opengov@ashevillenc.gov>
    cc: “Michael C. Frue” <Michael.Frue@buncombecounty.org>
    date: Sep 28, 2018, 1:33 PM

     

    What was the address of the call? Thanks, Natalie

     

    Natalie Bailey
    Public Information Officer
    Buncombe County Sheriff’s Office
    60 Court Plaza, 4th Floor
    Asheville, NC 28801
    828/250-4469 Office
    Natalie.Bailey@buncombecounty.org


    Status: Clarification Requested
  • September 28, 2018 1:24 pm

    2 months ago

    from: Terry White <twhite@ashevillenc.gov>
    to: Sunshine Request <records@sunshinerequest.com>
    date: Sep 28, 2018, 1:24 PM
    subject: Re: [Public Records Request] Records Request: Getting a copy or transcript of a 911 call

     

    Dear Sunshine Request:
    I am informed by the record custodian that the city does not have any records responsive to your request.
    Please let me know if you have other questions.
    All best,

    Terry White
    Public Records Officer
    City of Asheville
    828.259.5631
    Office Hours
    Tuesday – Thursday: 8:00 – 6:30
    Friday: 8:00 – 4:00


    Status: Response Received from Government
  • September 28, 2018 1:24 pm

    2 months ago

    from: Terry White <twhite@ashevillenc.gov>
    to: Sunshine Request <records@sunshinerequest.com>
    cc: Public Records Request Inbox <opengov@ashevillenc.gov>,
    Natalie.Bailey@buncombecounty.org,
    Michael.Frue@buncombecounty.org
    date: Sep 28, 2018, 11:33 AM
    subject: Re: [Public Records Request] Records Request: Getting a copy or transcript of a 911 call

     

    Dear Sunshine Request:
    I have received your record request and have forwarded it to the appropriate record custodian for processing. Once their processing is complete, I will forward any responsive records to you. In the meantime, if you have any questions please let me know.
    Also, it may be that we will need more information in order to locate the record; therefore, I am asking the requester to monitor sunshinerequest.com because if the City does need more information to narrow the search I will send it to Sunshine Request and it will be posted on their website.
    All best,

    Terry White
    Public Records Officer
    City of Asheville
    828.259.5631
    Office Hours
    Tuesday – Thursday: 8:00 – 6:30
    Friday: 8:00 – 4:00


    Status: Government Processing Request
  • September 28, 2018 11:28 am

    2 months ago

    from: Sunshine Request <records@sunshinerequest.com>
    to: Public Records Request Inbox <opengov@ashevillenc.gov>
    cc: “Natalie N. Bailey” <Natalie.Bailey@buncombecounty.org>,
    “Michael C. Frue” <Michael.Frue@buncombecounty.org>
    date: Sep 28, 2018, 11:28 AM
    subject: Records Request: Getting a copy or transcript of a 911 call

     

    Good Morning City of Asheville and Buncombe County Sheriff’s Department,

     

    We recently received a request for information that may be available in your office. If there’s another party that we should be contacting about this request then please let us know.

     

    Here are the details sent by the requester:

     

    Subject: Getting a copy or transcript of a 911 call

     

    Message:

     

    “I would like to request a copy of the 911 calls made from my home on February 27, 2018 at about 7:30 pm that evening. I was first connected to the Asheville dispatcher, and then was sent to the dispatcher for Buncombe County Sheriff, because of the side of the street I live on is considered county, not City.”

     

    Thank you.
    Have a good afternoon!

     

    Sunshine Request


    Status: Sent to Government