City of Asheville April 4, 2018 (4 months ago)

Social Media Policy for City of Asheville Employees

I would like to request any policies or documentation related to the social media conduct of City employees. If any City departments, such as APD, have additional policies for their department, I would request those as well.

Status: Completed

Activity:

  • June 4, 2018 4:54 pm

    2 months ago

    from: Sunshine Request <records@sunshinerequest.com>
    to: Sarah Terwilliger <sterwilliger@ashevillenc.gov>
    date: Mon, Jun 4, 2018 at 4:54 PM
    subject: Re: Records Request: Social Media Policy for City of Asheville Employees

     

    Sarah,

     

    Apologies for the delayed reply on this––thank you so much for your help!

     

    We greatly appreciate it.

     

    Sunshine Request


    Status: Completed
  • May 17, 2018 12:35 pm

    3 months ago

    from: Sarah Terwilliger <sterwilliger@ashevillenc.gov>
    to: Sunshine Request <records@sunshinerequest.com>
    date: Thu, May 17, 2018 at 12:35 PM
    subject: Re: Records Request: Social Media Policy for City of Asheville Employees

     

    In response to the follow-up question, please refer to the Ethics Policy, attached here.

     

    Thank you,
    Sarah

     

    Sarah Terwilliger
    Deputy City Clerk
    Interim Public Records Officer

     

    **Editor’s Note: Please see referenced file at top left in “documents”.


    Status: Response Received from Government
  • May 4, 2018 1:43 pm

    3 months ago

    from: Sunshine Request <records@sunshinerequest.com>
    to: Sarah Terwilliger <sterwilliger@ashevillenc.gov>
    date: Fri, May 4, 2018 at 1:43 PM
    subject: Re: Records Request: Social Media Policy for City of Asheville Employees

     

    Sarah,

     

    Just wanted to follow up on this request!

     

    Thank you!

     

    Sunshine Request


    Status: Follow up
  • April 25, 2018 4:53 pm

    3 months ago

    from: Sunshine Request <records@sunshinerequest.com>
    to: Sarah Terwilliger <sterwilliger@ashevillenc.gov>
    date: Wed, Apr 25, 2018 at 4:53 PM
    subject: Re: Records Request: Social Media Policy for City of Asheville Employees

     

    Sarah,

     

    Thank you so much!

     

    Have a good evening.

     

    Sunshine Request


    Status: Follow up
  • April 25, 2018 2:12 pm

    3 months ago

    from: Sarah Terwilliger <sterwilliger@ashevillenc.gov>
    to: Sunshine Request <records@sunshinerequest.com>
    date: Wed, Apr 25, 2018 at 2:12 PM
    subject: Re: Records Request: Social Media Policy for City of Asheville Employees

     

    I will follow-up. Thanks!

     

    Sarah

     

    Sarah Terwilliger
    Deputy City Clerk
    City of Asheville
    (828) 259-5839


    Status: Government Processing Request
  • April 25, 2018 2:08 pm

    3 months ago

    from: Sunshine Request <records@sunshinerequest.com>
    to: Sarah Terwilliger <sterwilliger@ashevillenc.gov>
    cc: Public Records Request Inbox <opengov@ashevillenc.gov>
    date: Wed, Apr 25, 2018 at 2:08 PM
    subject: Re: Records Request: Social Media Policy for City of Asheville Employees

     

    Hi Sarah,

     

    Thanks again for your help!

     

    We understand it might take some time to process the request – Just want to check in and ask whether there’s any update to report on the status of the request?

     

    Have a great afternoon!

     

    Sunshine Request


    Status: Follow up
  • April 11, 2018 8:30 am

    4 months ago

    from: Sarah Terwilliger <sterwilliger@ashevillenc.gov>
    to: Public Records Request Inbox <opengov@ashevillenc.gov>
    cc: records@sunshinerequest.com
    date: Wed, Apr 11, 2018 at 8:30 AM
    subject: Re: Records Request: Social Media Policy for City of Asheville Employees

     

    Good morning Sunshine Request,

     

    We are in receipt of the follow-up questions regarding the City of Asheville Social Media Policy and have reached out to the appropriate department to gather any additional public records related to this request.

     

    Thank you,
    Sarah


    Status: Government Processing Request
  • April 4, 2018 7:40 pm

    4 months ago

    Automatic reply Re: [Public Records Request] Records Request: Social Media Policy for City of Asheville Employees

     

    I am currently out of the office and will return Tuesday. For immediate concerns contact Sarah Terwilliger at sterwilliger@ashevillenc.gov

     


    Ben Fulmer

     

    Public Records Officer
    City of Asheville
    City Clerk’s Office
    (828) 259-5631


    Status: Response Received from Government
  • April 4, 2018 7:40 pm

    4 months ago

    Hi Ben,

     

    Thank you for that information.

     

    I’d like to ask a couple of clarifying questions on the sender’s behalf:

     

    1. The document you’ve shared is a marketing plan from 2011 that includes recommendations for how City of Asheville employees should utilize social media platforms in an official and personal capacity. I’ve noted the addendum at the bottom by Dawa Hitch, but it is still unclear to me whether or not this is an official policy. Can you please clarify whether this marketing plan was ever adopted by the City, and whether the City has any official policies related to the use of social media within the City?

     

    2. Is there any part of the City’s personnel policy that specifies how employees should conduct themselves outside of the City’s official social media platforms (i.e. their personal social media accounts). For example, the City of Charlotte, NC has a very clear social media policy for City employees that specifies how they should conduct themselves while using the City’s official accounts as well as their own personal accounts. http://charlottenc.gov/HR/Documents/Social%20Media%20Policy.pdf. I’d like to know if Asheville has a policy similar to this.

     

    Thank you for your time.
    Have a great evening!

     

    Sunshine Request


    Status: Clarification Requested
  • April 4, 2018 2:33 pm

    4 months ago

    Hello Sunshine,

     

    Here is what we are able to provide with regard to a social media policy.

     

    Thanks,

    Ben Fulmer

     

    ** Editor’s Note: Please see referenced file (Social_Media_Plan_10_13_2016.pdf) at top left in “Documents”.


    Status: Response Received from Government
  • April 4, 2018 2:12 pm

    4 months ago

    from: Sunshine Request <records@sunshinerequest.com>
    to: City of Asheville Public Records Request <opengov@ashevillenc.gov>
    date: Wed, Apr 4, 2018 at 2:11 PM
    subject: Records Request: Social Media Policy for City of Asheville Employees

     

    Hi City of Asheville,

     

    We’ve just received another request via www.sunshinerequest.com for information that may be available in your office.

     

    Here are the details:

     

    Subject: “Social Media Policy for City of Asheville Employees”

     

    Message: “I would like to request any policies or documentation related to the social media conduct of City employees. If any City departments, such as APD, have additional policies for their department, I would request those as well.”

     

    Thank you for your help!

     

    Sunshine Request


    Status: Sent to Government