Dear Leeanne, An NC HealthConnex portal account was created for you on September 18, 2019. It appears you have not yet accessed your account. Please reach out to the Help Desk at hiesuppport@sas.com or 919-531-2700 for assistance with access. To learn more about the NC HealthConnex portal, please visit the NC Health Information Exchange Authority’s Training & Tools web page where you will find a link to the Primary User Guide along with video tutorials. Thank you! NC HealthConnex Technical Support ---------------------------------------------------------------------------------------------------------------------------------------------------- If you wish to update your issue in our tracking system, please respond to this message to hiesupport@sas.com with the above subject line including the tracking number provided, Thanks! ---------------------------------------------------------------------------------------------------------------------------------------------------- NOTE: SAS’ email and issue tracking systems are not designed to safeguard Personally Identifiable Information (PII) or Protected Health Information (PHI) in accordance with applicable privacy regulations. Please remove all PHI and PII from your email and any attachments before sending to SAS. Please contact me via the contact information below prior to communicating any data by email or the issue tracking system if you have questions. Erin Shuster Technical Support Analyst – US Government (USG) Solutions Support Health Information Exchange (HIE) SAS® World Headquarters l 100 SAS® Campus Drive l Cary, NC 27513 Telephone: 919-531-2700 Email: hiesupport@sas.com www.sas.com |
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