From:
Clements, Linda
Sent: 2/9/2021 1:01:49 PM
To:
Whisnant, Leeanne <lwhisnant@alexandercountync.gov> Herman, Gary L <glherman@alexandercountync.gov> French, Rick <rfrench@alexandercountync.gov>
Cc:
Riddle, Trena <triddle@alexandercountync.gov>
Subject:

Medicaid Transformation to Managed Care & Foster Care Training

Attachments:\info 1-22-21.docx

Good morning,

 

I wanted to get input regarding communication to the community regarding the upcoming transformation. Starting March 1, a majority of current Medicaid customers will be mailed Enrollment Packets. Open Enrollment starts March 15 and remains open until May 14th. Any eligible “beneficiary” who does not self-enroll during this timeframe will be auto enrolled between May 15 through June 30.  Managed Care launches on July 1st. DSS will still determine eligibility for Medicaid but enrollment in Managed Care goes through an Enrollment Broker. DSS will not be able to enroll anyone. We are in the process of providing our current Medicaid workers and the front desk staff training about this transformation so they are able to answer questions from walk-ins or phone calls.  Approximately 20% of Alexander citizens receive Medicaid services and a majority of these will need to participate in this enrollment.

 

I have attached links to the North Carolina website regarding this transformation and some Fact Sheets that provide more information. 

https://medicaid.ncdhhs.gov/transformation

https://files.nc.gov/ncdma/documents/County/county-playbook/NCMT-Fact-Sheet-Intro-to-Medicaid-Transformation-Part-1.pdf

https://files.nc.gov/ncdma/documents/County/county-playbook/NCMT-Fact-Sheet-Intro-to-Medicaid-Transformation-Part-2.pdf

 

I don’t want to make this a big deal but I also want to make sure citizens that receive these mailings realize that they need to take it seriously. What is appropriate to post on the Alexander County website and what should be provided to local public stations?

 

The next Foster Training 10 week class starts on February 15th. Getting the news out this would also be appreciated!  See attachment.

 

Thank you for your guidance.

 

 

Linda Clements

Assistant Director

Alexander County Department of Social Services

604 7th St. SW

Taylorsville, NC 28681

O: 828-352-7667

F: 828-632-1359